Responsible Gaming at gz99 — Keep the fun safe
Gaming is entertainment — not a way to earn income. gz99 is here to protect you with deposit limits, self-exclusion and 24/7 Bengali support.
gz99 is for players aged 21 and above only. Age is verified at the time of registration. Minors are strictly prohibited from creating or using an account. If there are minors in your household, make sure they cannot access your account.
Our Philosophy
gz99 believes that online gaming is purely a leisure activity. We want every player to enjoy themselves within their own means — without overspending or addiction. The core of responsible gaming is: set limits on your time and money, and take a break when you need one.
Our platform has several protective tools to help you stay in control. From deposit limits to self-exclusion — every feature has been built with you in mind. Responsible gaming at gz99 is not a restriction; it is the path to a longer and more enjoyable gaming experience.
Remember: there is no guarantee of winning. Gaming always carries risk, and losing is a natural part of it. Never play with borrowed money or place more bets to try to recover money you have lost.
Principles of Responsible Gaming
- Play for entertainment, not for income
- Set your daily budget in advance
- Set a time limit and stick to it
- Spend time with family and friends
- Do not play when you are stressed or feeling low
- If you have a problem, contact support right away
Protective Tools
Deposit Limit
Set a daily, weekly or monthly deposit limit. Once a limit is in place, gz99 automatically stops accepting deposits beyond that amount. Reducing a limit takes effect immediately; increasing one is subject to a review period.
Time-Out Feature
Temporarily close your account for anywhere from 24 hours to 30 days. During the time-out you will not be able to log in or make deposits. This break helps you clear your head and reassess your gaming habits.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. Your account can be closed for 6 months or permanently. Once this feature is active, gz99 will not send any promotional emails or communications.
Session Time Limit
Set a maximum duration for each gaming session. When the set time is up, the platform will automatically alert you or end the session. It is easier to track your time when there is a clear limit in place.
Gaming History
View your complete betting and deposit history from the account dashboard. Understanding your own spending patterns is the first step toward responsible gaming. If any transaction looks suspicious, notify support right away.
24/7 Bengali Support
For any issue, gz99's Bengali live chat support is available 24 hours a day, 7 days a week. Reach out to us for advice on responsible gaming or to activate any protective tool.
Recognise the Warning Signs
If you notice any of the signs below in yourself, it is time to seek help. This is not a sign of weakness — it is proof of self-awareness.
- Continuing to play repeatedly in an attempt to recover money you have lost
- Feeling unable to stop playing or feeling uncomfortable when you try
- Using money meant for household expenses on gaming
- Hiding your gaming from family or friends
- Borrowing money or selling belongings to fund gaming
- Gaming affecting your work, studies or relationships
- Using gaming to relieve stress or sadness
Ask Yourself
Ask yourself the questions below. Answering honestly will help you understand whether gaming is still entertainment for you or whether it is becoming a problem.
Ask yourself
- Am I spending more than my set budget?
- Do I feel restless when I am not playing?
- Am I spending more time gaming and avoiding the people I care about?
- Am I placing bigger bets after a loss?
- Do I sometimes feel I should stop gaming?
If the answer to one or more questions is "yes", talk to us via gz99's live chat. We are ready to help without any judgement.
How to Use the Protective Tools
Log in to your account
Go to the gz99 homepage and log in to your account.
Open profile settings
From the profile menu at the top right, go to the "Responsible Gaming" option.
Set your preferred limits
Choose and apply your deposit limit, session time or time-out.
Financial Limits and Information
Minimum Deposit
The minimum deposit at gz99 is just ৳200 — the same across all payment methods. Deposit easily via bKash, Nagad, Rocket, Upay or bank transfer.
Minimum Withdrawal
A minimum of ৳500 is required to withdraw winnings. Withdrawals are generally completed within 10 to 45 minutes.
Bonus Terms
Welcome bonus up to 100% on ৳10,000 — wagering requirement 25x. Read the full terms before playing with a bonus. Contact support if you have any questions.
Need Help? We Are Here
You do not have to deal with a gaming problem alone. gz99's support team speaks Bengali and provides impartial assistance with any issue.
Live Chat
24/7 live chat support in Bengali — get direct and immediate help.
Email Support
For detailed issues, write to us at: [email protected]
Responsible Gaming Team
Our specialist team helps with self-exclusion and limit-setting in full confidence.
Questions and Answers About Responsible Gaming
Start Gaming Safely
Play responsibly at gz99 — whether it is cricket, slots or live casino, we are with you every step of the way.