gz99 Terms and Conditions

These terms and conditions ("Terms") form a binding legal agreement between the gz99 platform ("Platform", "Website", "we", "gz99") and its users ("you", "member", "player"). By using the gz99 website, creating an account, or participating in any game, you are considered to have fully accepted these terms.

The following definitions apply throughout this document:

• "Platform" — The gz99 website and its associated services.
• "Member" — Any registered user who maintains an active account.
• "Balance" — The total amount of funds held in a member's account.
• "Bonus" — Any promotional credit or reward granted by gz99.
• "Wagering Requirement" — The condition requiring a specified amount of bets to be placed before bonus funds can be withdrawn.

When creating an account at gz99, you must provide accurate and truthful information. Only one account per person is permitted. Operating multiple accounts by the same person, within the same household, or from the same device is strictly prohibited.

• The name, date of birth, and contact details provided at registration must be accurate.
• Keeping the account password secure is entirely the member's responsibility.
• Sharing account details with any third party is strictly prohibited.
• gz99 may request additional documents at any time for identity verification purposes.
• Registering with false information may result in account termination and forfeiture of the balance.

The minimum age to participate on gz99 is 21 years. This platform is operated exclusively for those aged 21 and above. gz99 may request a national identity card or other government-issued documents to verify age at registration or at any point thereafter.

The following individuals are not eligible to operate an account:

• Persons under the age of 21.
• Persons who have voluntarily added themselves to a self-exclusion list.
• Holders of accounts previously terminated or banned by gz99.

4.1 Deposit Terms

gz99 currently accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳200.

• Deposited funds are generally credited to the account instantly.
• If there is a delay due to a technical issue, please contact the support team.
• Use only a payment method registered in your own name.
• Deposits from third-party accounts will not be accepted and will be returned.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 10 to 45 minutes.

• Withdrawal requests are processed after verification.
• Withdrawals may be delayed if KYC verification has not been completed.
• gz99 reserves the right to suspend withdrawals in the case of suspicious activity.
• Withdrawals must be made using the same method that was used for the deposit.

gz99 offers various types of bonuses and promotions for new and existing members. The following general terms apply to all bonuses.

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus of up to ৳10,000 on their first deposit. The wagering requirement for this bonus is 25 times (deposit + bonus).

• Each member may receive the welcome bonus only once.
• The bonus must be claimed within the specified time limit.
• Certain games may not contribute to bonus wagering.

5.2 VIP Cashback Program

gz99's VIP program has five tiers, each offering weekly cashback:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

gz99 offers slots, live casino, sports betting, fishing games, and many other game types on the platform. Each game has its own specific rules, which are displayed within the game interface.

• Game outcomes are determined by third-party technology — gz99 does not alter results.
• If a game is interrupted mid-session due to a technical issue, the wagered amount will be refunded.
• Exploiting any software error or bug to gain an unfair advantage is prohibited.
• Using bots or automated software to play is strictly prohibited.
• Colluding with other players to play dishonestly is strictly prohibited.
• In the event of any technical issue, contact the support team immediately.

gz99 is deeply committed to responsible gaming. We believe that gambling should be a form of entertainment and should never cause financial or personal harm.

• Members may set daily, weekly, or monthly deposit limits for themselves.
• If needed, members may apply for a temporary or permanent self-exclusion.
• If gambling is causing financial or family problems, contact the support team without delay.
• gz99 may reach out to a member if a suspicious or at-risk pattern of play is identified.

For more information on responsible gaming, visit our Responsible Gaming page.

gz99 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• Providing false or inaccurate information.
• Participating in fraudulent or illegal activity.
• Operating multiple accounts.
• Misusing bonus terms.
• Using bots or automated software.

Members may also request account closure at any time. A valid balance will be returned after the account is closed, however the balance may be forfeited in cases of termination due to a breach of terms.

gz99 is committed to protecting the privacy and security of members' personal information. Our platform uses SSL encryption technology to keep all data secure.

• Members' personal data is not sold to third parties.
• Data is used only for service delivery and legitimate purposes.
• Information may be shared with relevant authorities where required by law.

To learn more about our privacy practices, please read the Privacy Policy page.

gz99 accepts no liability in the following circumstances:

• Being unable to play due to loss of internet connection or a technical issue.
• Loss of login credentials or account access due to the member's own negligence.
• Delayed transactions caused by a third-party payment provider.
• Service interruptions caused by natural disasters or other unavoidable events.

gz99 reserves the right to amend or update these terms and conditions at any time. Members will be notified by email of any significant changes.

• Continued use of the platform after a change has been made will be considered acceptance of the new terms.
• The date of the latest update will always be shown at the top of this page.
• If you do not wish to accept the new terms, you may request that your account be closed.

For any questions or complaints regarding these terms, please contact our support team. Our team is available 24 hours a day, 7 days a week.

• Live Chat: 24/7 support.
• Email: [email protected]

If a dispute arises, an initial attempt will be made to resolve it through our support team. If a resolution cannot be reached through discussion between both parties, third-party mediation will be arranged.